I know it may seem I beat up on Toys "R" Us a bit too much, but when you overwhelm your competition to become the bully of the industry, you can expect some deficiencies to emerge.
Let's take my most recent visit as I attempted to purchase a doctor's kit for my daughter (who had days earlier been strutting around with a make-believe thermometer declaring, "I'm a doctor").
Mind you our nearest T"R"U establishment includes a Babies "R" Us, so the place is massive, I figured I'd need help locating the item.
Though glad I grabbed a clerk to help locate the doctor's kit, I was disappointed (as was he) that we couldn't locate the item despite being instructed by someone {allegedly} more versed in the store's merchandising that it was located in the Imaginarium section.
[Imaginarium used to be a great store that I used to go into before I even knew I was going to be a father: a vast array of items that made science more accessible to young minds {and dimmer one's such as mine}. Unfortunately the chain struggled and was apparently cannibalized in 1997 after a bankruptcy filing.]
So the clerk and I searched through Project Runway designer sets; Barbie and her plethora of fashion trend accouterment; Dream Dazzlers chic salon stylist sets; Bratz dolls and their accouterment; Disney Princess dolls and their accouterment; LIV fashion dolls and their accouterment ... you get the picture, and could not find anything approaching a doctor's kit.
I thanked him for 'helping' and continued to hunt for another product. Minutes later the clerk reappeared with another lead which proved fruitful: a few Fisher Price Doctor's kits located on the very back wall of the store!
Thrilled to find exactly what I wanted, I still could not help but think — as I trudged past aisle after aisle of over-priced princess and World Wide Wrestling-themed junk — that it should be no surprise the as a nation we are getting our collective asses kicked by the rest of the globe.
I guess most of the doctors' kits are in India.
